Contact information
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6.09 ℃04h45
48123 Highway One Big Sur, CA 93920
Book with confidence on alilahotels.com
If you find a better rate, we’ll match it—and give you the choice of an additional 20% off or 5,000 World of Hyatt Bonus Points.
You’ve come to the right place. When you book direct on hyatt.com, you know you’re getting the best rates at any Hyatt hotel or resort worldwide. We guarantee it. If you find on another site, a lower, publicly available, and immediately bookable room-only rate for the same stay, we’ll not only match it but we’ll give you an additional 20% off or 5,000 World of Hyatt Bonus Points.
Found a lower rate?
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To submit a claim in English:
Complete our online claim form within 24 hours after booking on hyatt.com. -
To submit a claim in a language other than English:
Call Hyatt’s Global Contact Center at 1-877-247-3909 or 402-593-5445 or your local Hyatt reservation center after booking on hyatt.com. A hyatt.com representative will review your claim and respond with a status update within 24 hours.
Please be aware that, while Hyatt’s Best Rate Guarantee may apply, the hotel’s cancellation policy will apply to your reservation booked on hyatt.com. Hyatt’s Best Rate Guarantee is subject to its complete terms and conditions below.
About the Destination
Located at the intersection of the Pacific Ocean and the Santa Lucia Mountains, Big Sur is one of the most iconic destinations in the world — where miles of rugged, beautiful coastline, ocean cliffs, rolling meadows and ancient redwoods hug the edge of the continent. And its history is as remarkable as its setting.
Architecture and Interior Design
Inspired by the topography of Big Sur itself, Ventana’s timber interiors, wood-burning fireplaces and expansive private outdoor spaces allow you to stay connected to the landscape while you unwind.